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Direct Support
To talk to someone immediately at KVD about any aspect of our product, please call us directly or use the following email links to contact the right groups in our company.
1.877.KVD.TEST ( 1.877.583.8378 )
Sales and marketing support
- Product literature
- Delivery updates
- Quotes, payments and orders
- System upgrades
- Presentations and demos
sales@kvdco.com
Service and training support
- Failing calibration and / or checkers
- System down
- Installation issues ( system, instruments and software )
- Documentation
- Handler / prober communication
- Training material and class schedules
support@kvdco.com
Applications support
- Instrument programming
- Technical documentation ( App Notes, load board gerbers )
- Test program generation and debugging
- Multi-site expansion
- Device test methodology
- Test program conversions ( multi-site and platform to platform )
applications@kvdco.com
Software support
- Bugs
- Feature enhancements
- GUI changes
- Datalog control
- Data management
bugs@kvdco.com
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